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Hotel · Cartagena · Bolivar

Voila Signature Casa Isabel

A 10-room boutique stay in Getsemani, part of Cartagena's old city, with lake views, a rooftop pool, and attentive service.

  • Lake views from rooms and rooftop
  • Rooftop pool and sun terrace
  • Spa and wellness centre with jacuzzi
8.9 Great 828 reviews Booking.com 8.9 · 828 reviews

About

Voila Signature Casa Isabel

Voila Signature Casa Isabel is a 4-star boutique hotel set in Getsemani, part of Cartagena's old city, just 1 km from Plaza Bolivar. The hotel has 10 rooms, many with lake views, and provides Wi-Fi throughout.

The property includes a rooftop pool, plunge pool, sun terrace, and a spa and wellness centre with jacuzzi and beauty treatments. Guests can enjoy in-room breakfast, a snack bar, and bar/lounge area, with 24-hour reception and tours/ticket assistance.

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional staff — Guests consistently highlight the attentiveness, knowledge, and warmth of the team, from arrival welcome to transport assistance.
  • Great location in Getsemani — Close to the vibrant main strip yet on a quiet street, with many restaurants and bars within walking distance.
  • Comfortable rooms and rooftop — Rooms with comfortable beds, balconies, and lake views, plus a rooftop with breakfast and fine views.
  • Well-regarded breakfast — Made-to-order options with fresh juice, good coffee, and a great view from the rooftop.

Worth weighing

4 to weigh
  • Small scale — With only 10 rooms, the hotel may feel intimate but could lack the facilities of larger properties.
  • No pets allowed — Guests traveling with pets cannot stay here.
  • Check-in window — Check-in is from 15:00 to 23:59, so late arrivals after midnight would need to make arrangements.
  • Potential noise in some rooms — One review noted a standard room without a window; the property may have rooms facing the street or with limited light, though the specific double room was quiet.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premium Double Room

  • 1 Double bed

Standard Without Window Double Room

  • 1 Double bed

Superior Double Room

  • 1 Double bed

Deluxe Double Room

  • 1 Double bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Rooftop pool
  • Plunge pool
  • Pool with view
  • Shallow end
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Jacuzzi
  • Solarium
  • Beauty treatment
  • Pedicure
  • Manicure

Food & Drink

  • In-room breakfast
  • Snack bar
  • Bar/ Lounge area

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Luggage storage
  • Tours/Ticket assistance
  • Paid airport shuttle

Room Amenities

  • Air conditioning
  • Safe deposit box
  • Non-smoking rooms

Other

  • Wi-Fi
  • Hairdresser
  • Terrace
  • Leisure/ TV room

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 828 reviews

Guest-rated 8.9/10 from 828 reviews

Booking.com · 8.9 · 828 reviews
8.9Verified guest

“The staff organized convenient transport to the sights.”

8.9Verified guest

“My double room was quiet with a balcony and water views. Staff were attentive and well-informed, offering flawless service.”

8.9Verified guest

“Staff were very attentive. Exceptionally comfortable bed in the double room, plus an electronic key card, coffee/tea facilities, and cable TV. A wide range of tasty food. Great location next to Ciudad Movil Cultural Center and many dining options within walking distance. An excellent stay, no complaints.”

8.9Verified guest

“The staff were wonderfully attentive, welcoming me with cold towels and refreshing juice on arrival. The room was spacious, and the rooftop breakfast had lovely views.”

8.9Verified guest

“The location was particularly good, close to the edge of Getsemani with plenty of hot restaurants and bars. The staff were knowledgeable and excellent at all times.”

8.9Verified guest

“That hotel was unique—stylish rooms with exceptionally comfortable beds. I liked the climate control, safe, and TV. Breakfast was delicious with fresh juice, a great view, and excellent coffee.”

04 — Location

Getting around Cartagena

The property sits in Cartagena.

Getsemani: The hotel sits in Getsemani, part of Cartagena's old city, known for its street art, lively bars, and local life. It's a block from the main strip yet tucked on a quiet street.

Plaza Bolivar: Located 1 km from the hotel, this historic square is a short walk into the old city center.

Avenida El Pedregal, Carrera 11 # 29 - 159, Cartagena, Bolivar, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
10 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is there an airport shuttle?

Yes, the hotel offers a paid airport shuttle service.

Can I bring my pet?

No, pets are not allowed at the property.

Does the hotel have a pool?

Yes, there is a rooftop pool and a plunge pool, plus sun loungers and a sun terrace.

Is Wi-Fi available?

Yes, Wi-Fi is available throughout the property.

The bottom line

A small boutique hotel in Getsemani that earns its strong rating through impeccable service, comfortable rooms, and a rooftop that guests love. Ideal for travelers who value attentive staff and a local neighborhood feel.

8.9Based on 828 reviews and a rating of 8.9

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